Returns & Exchanges at The Moon Studio

We want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in original condition. If your order doesn't meet your expectations, our team is here to ensure a smooth and easy return process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is unused.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our studio receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.